Lowongan Kerja Customer Service Officer Avery Dennison Karawang

Job Title : Customer Service Officer
Date : 5 Maret 2021
Company : Avery Dennison
City : Karawang

Penerimaan Pegawai Avery Dennison Karawang. Jika kalian sedang mencari lowongan kerja bulan April 2021, maka Anda berada di blog yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Sobat juga bisa mendaftar lowongan kerja online atau offline tergantung ketentuan yang diminta pada info lowongan yang kami informasikan di loker.informasicpnsbumn.com. Informasi loker yang valid, berasal dari portal resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Rekrutmen Avery Dennison Karawang April 2021

Silakan baca info lengkapnya berikut
Company Description


About Retail Branding and Information Solutions

(NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in over 50 countries. Reported sales in 2019 were $7.1 billion. Learn more at www.averydennison.com.


Job Description
  • Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
  • Provides telephone customer service regarding company's services and/or products.
  • Identifies customer's needs and determines appropriate action
  • Promotes and sells the company's products or services.
  • Investigates and resolves complaints.
  • Uses a computer system to track questions and answers as well as enter and track the status of orders.
  • Evaluates and resolves customer complaints professionally and tactfully.
  • Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.
  • Authorizes credit memos/refunds within policy and according to established procedures.
  • Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
  • Implement account service strategies.
  • Principal liaison with marketing and sales for assigned customers.
  • Implementation of marketing programs for assigned accounts.
  • Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.
  • Initiate and implement initiatives which improve customer service and responsiveness.
  • Coordinate with Logistics and Operations on capacity planning and scheduling.
  • Champion customer needs and follow up on customer inquiries.
  • Provide responsive order management support including order entry, or expediting and shipment information to customers.
  • Proactively communicate supply chain issues and provide alternatives.
  • Attend technical training seminars.
  • Back-up team-members when workload makes this necessary.
  • Partner with Inside Sales to assist in achieving sales goals.

Qualifications
  • Bachelor Degree or equivalent required.
  • 13 years Customer Service or related experience a plus.
  • Strong written, verbal and telephone skills.
  • Strong data entry and organizational skills. Detailed oriented and good follow-up skills.
  • Knowledgeable on technical aspects of assigned product lines and customers.
  • Able to effectively manage many priorities and issues.
  • Understanding of applicable computer systems, such as Microsoft Office (specially in Excel Pivot and Vlook up), Lotus Notes, and function specific software.
  • Fluent english both oral and writen

Additional Information


AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status


Cara Melamar :

Apabila Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui link di bawah ini :



Catatan :

  • Hanya peserta yang memenuhi kualifikasi yang akan dipanggil lebih lanjut.
  • Segala proses rekrutmen tidak ditarik biaya apapun.

Jika lowongan tadi belum sesuai dengan minat dan pendidikan yang Anda miliki, tidak ada salahnya Anda membaca lowongan yang berhubungan di bawah ini.


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