Lowongan Kerja Kyc Operations Analyst Citi Jakarta

Job Title : KYC Operations Analyst
Date : 8 Oktober 2021
Company : Citi
City : Jakarta

Penerimaan Pegawai Citi Jakarta. Apabila kalian sedang mencari lowongan kerja bulan Oktober 2021, maka Anda berada di website yang tepat. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Saudara juga bisa mendaftar lowongan kerja online atau offline tergantung kualifikasi yang ditulis pada info lowongan yang kami share di loker.informasicpnsbumn.com. Informasi rekrutmen yang valid, bersumber dari portal resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Lowongan Kerja Citi Jakarta Oktober 2021

Silakan teliti info lengkapnya berikut

Job Description/Background: CCB KYC BSU is an AML/KYC support and control function within the ISG O&T group within which a Compliance AML KYC Ops Intmd Analyst an intermediate Analyst/TL level position responsible for providing full leadership and direction to a team of employees to ensure the development and management of KYC onboarding and renewal population of a dedicated internal KYC (Know Your Client) program at . This role is also responsible for the due diligence and approval of the KYC Record at times with frequent engagement with the RM’s and IBC to track the overall renewal population management of KYC records.

Key Responsibilities


  • Support case managers in the approval of KYC records as a Checker for CCB KYC Ops ID.
  • Support Ops Manager in the performance appraisals process for junior staff and assess their developmental needs
  • Provide continuous support for CCB colleagues, RMs, Sales Assistants in KYC related questions
  • Manage overall population management of renewals and onboarding for multiple countries in APAC
  • Manage Production MIS expectations and face off the business regularly with monthly and quarterly engagement


  • Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records
  • Responsible for checking assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool
  • Meet Case Managers on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records
  • Acts as expediter for chasing up 1st level escalations within the BSU organization
  • Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
  • Act as delegate/country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
  • Monitor workflow database daily and ensure that various KYC activities are getting competed in-time and as expected
  • Resolve any issues in performance or in quality of KYC records and escalate to Operations Manager wherever necessary
  • Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time
  • Conduct calibration sessions to standardize knowledge across SCMs
  • Review/implement feedback from Compliance and Quality team (as applicable) to ensure continuous improvements
  • Review the Post execution quality review findings on time and ensure to maintain 90% post execution quality review (PEQR) each month
  • Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the current status at all times
  • As a coordinator, liaise with Local Compliance to identify new local requirements or changes in local requirements
  • Monitor and track KYC documentation completion to ensure minimal past dues
  • Monitor metrics and provide information to respective business regarding coming due, past due, expired cases.
  • Monitor the pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines
  • Ensure KWT management/discipline

Communication / Reporting

  • Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
  • Track and report time log (CMs and Case Researcher) daily
  • Monitor operational metrics required for management level reporting
  • Accurate time tracking in the PTS system


  • 4-6 years of work experience with basic understanding of relevant banking practices, corporate policies, and compliance requirements.
  • Good command of reading and writing English.
  • Good PC skills with ability to pick up new software systems.
  • Co-operative, proactive with high sense of responsibility & teamwork
  • Ability to work under pressure and in a volatile environment
  • Attention to details with high accuracy in work; Strive for process improvement.
  • Display the ability to prioritize effectively to meet routine processing deadlines
  • Flexible enough to work as per Business timings


  • University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law.


  • Proven ability to work independently and be self-starter
  • Exceptional organization and process management ability
  • Expert skills on Microsoft Office (Excel, Word, PowerPoint, etc.)
  • Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy
  • Strong analytical skills and time management skills, excellent attention to details
  • Excellent written and verbal communication skills and aptitude in communicating with senior management
  • Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications
  • Demonstrated effectiveness process management – in particular target setting, prioritization and operational effectiveness
  • Ability to work well under pressure and tight time frames
  • MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
  • Pro-active, flexible, have good organizational skills and must be team player.
  • Ability to work in a dynamic environment


Job Family Group:

Compliance and Control


Job Family:

Business KYC


Time Type:

Full time


is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

group Inc. and its subsidiaries ("”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at .

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

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Pengiriman Lamaran :

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Catatan :

  • Hanya kandidat yang memenuhi kualifikasi yang akan dihubungi lebih lanjut.
  • Semua proses penerimaan tidak ditarik biaya apapun.

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