Lowongan Kerja Operations Business Analyst Flow Jakarta

Job Title : Operations Business Analyst
Date : 9 Februari 2021
Company : FLOW
City : Jakarta

Rekrutmen FLOW Jakarta. Kalau kamu sedang mencari lowongan kerja bulan April 2021, maka Anda berada di blog yang tepat. Ada banyak kategori lowongan yang bisa Anda daftar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Saudara juga bisa mendaftar lowongan kerja online atau offline tergantung persyaratan yang ditetapkan pada info lowongan yang kami informasikan di loker.informasicpnsbumn.com. Informasi lowongan kerja yang valid, bersumber dari website resmi atau media sosial perusahaan yang berkaitan, dan tentunya tidak ada pungutan biaya apa pun.

Rekrutmen FLOW Jakarta April 2021

Silakan baca info lengkapnya berikut
Company Description

FLOW is a one-stop, digital credit management company with the mission to promote ethical and responsible collection in Asia, through customer-centric operational processes integrated with artificial intelligence technologies.

We work with global banks, multi-financial institutions, and enterprise companies to recover millions effectively. We understand the challenges both our clients and consumers face when it comes to debt collection and provide support at every stage of the collection lifecycle.

Backed by DEG, SIG, and Integra Partners, FLOW is a leader in ethical, digital collections in Asia, disrupting a multibillion-dollar global industry in non-performing consumer loans. Headquartered in Singapore, we also have offices in the emerging markets of India, Indonesia, and Vietnam.

Job Description

Core Responsibilities

  • Analyzing client portfolios in detail and providing regular updates of performance and potential improvement areas,
  • Troubleshoot any technical difficulties/issues raised by partner / seller in collaboration with operations,
  • Increasing revenue from each partner / seller by providing value added service,
  • Makes recurrent performance and productivity analysis using existing reports in MIS,
  • Prepares an ad hoc analysis for OPS management team upon the request, works with MIS team on preparing the numbers,
  • Provides the OPS management team with regular analytical notes with insights and findings,
  • Collect the status updates from Call Centre Heads and track the plans/ targets achievement,
  • Proactive in looking at opportunity based on data that is managed to improve month on month performance of the call center.
  • Weekly review on portfolio behavior / health check and analysis on performance trajectory.


Qualifications & Skills

  • 1 to 2 years of experience in a quantitative / analytical role within the operations division of a collections call center,
  • Good presentation skills,
  • Quantitatively savvy,
  • Strong interpersonal skills,
  • Strategic-thinking, analytical, and results-oriented,
  • Holds a Degree in Engineering, Economics, Business, Accounting, or similar, from a reputable university,
  • Proficient in Bahasa and English,
  • Knowledge of the CRM / Debt Collection industry will be considered an advantage.

Additional Information

Salary & Benefits

  • Competitive salary package,
  • Annual leave,
  • Training and development programs for continuous learning,
  • Ability to make flexible work arrangements or conduct remote work,
  • Company events and activities to meet colleagues from other countries,
  • A meaningful career to better the lives of others,
  • Opportunities to advance your career horizontally and vertically.

Our Values
We believe that our core values are essential for cultivating a cohesive and high-performing work environment in the company. More importantly, our values reflect our vision of the community that we are striving to foster.

  • Ethical
    • Understanding the importance of our communities through responsible and moral decisions and actions.
  • Innovation
    • Seeking and applying new ideas to ensure efficiency, quality, and the readiness to address current and future needs.
  • Integrity
    • Being truthful, sincere, and free of deceit in our words, actions, and all business dealings.
  • Teamwork
    • Respecting the people in our team and our common goals by ensuring the cultivation of a collaborative and vibrant environment.
  • Humility
    • Remaining grounded to reality regardless of our statuses to recognize the strengths and potential of others.

Cara Melamar :

Jika Anda berminat dan sesuai dengan persyaratan Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui tautan di bawah ini :

Ketentuan :

  • Hanya pelamar yang sesuai kualifikasi yang akan dihubungi lebih lanjut.
  • Segala proses penerimaan tidak dipungut biaya apapun.

Jika lowongan diatas belum sesuai dengan keingingan dan kemampuan yang Anda miliki, Coba Anda membaca lowongan yang berhubungan di bawah ini.

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