Lowongan Kerja Senior Customer Engagement Executive Sap Jakarta

Job Title : Senior Customer Engagement Executive
Date : 20 April 2021
Company : SAP
City : Jakarta

Lowongan Kerja SAP Jakarta. Jika Saudara sedang mencari lowongan kerja bulan Mei 2021, maka Anda berada di portal yang benar. Ada banyak kategori lowongan yang bisa Anda lamar mulai dari lowongan kerja SMA SMK terbaru, hingga lowongan kerja S1. Sobat juga bisa mendaftar lowongan kerja online atau offline tergantung persyaratan yang diminta pada info lowongan yang kami informasikan di loker.informasicpnsbumn.com. Informasi loker yang valid, bersumber dari portal resmi atau media sosial perusahaan yang berkaitan, dan pastinya tidak ada pungutan biaya apa pun.

Loker SAP Jakarta Mei 2021

Silakan simak info selengkapnya di bawah ini

Requisition ID: 286000
Work Area: Customer Service and Support
Expected Travel: 010%
Career Status: Professional
Employment Type: Regular Full Time


COMPANY DESCRIPTION


started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Summary & Role Information:
Our team is driven by the success of our customers! The focus of this position is to help our clients successfully adopt, consume and renew their investment in Platform & Technologies (P&T) Cloud solutions, including Platform, Databases, Data Management and Analytics. Platform & Technologies CEE's work with the most cutting-edge and innovative solutions and support ’s most strategic P&T Cloud customers.


Our Customer Engagement Executives (CEE)'s are responsible for the day-to-day customer engagement from signature onwards. In this position you will drive the experience of your customers around product onboarding, use-case identification, project initiation, architecture and governance coaching, project companionship, post launch relationship management and renewal negotiations.


In this role you would drive value realization for our customers. You will proactively engage customers post sale to ensure they get maximum value from their Platform & Technologies Cloud Solutions. You can understand the big picture and assist with escalations or critical situations management. You will be the technical trusted advisor “Cloud Solution Architect” through providing “To-Be” State Architecture workshops, best practices, VIP webinars, and driving Re-platforming discussions with Customers. You have a focus on maintaining retention as you will manage the customer renewal process including full execution of the entire opportunity-to-win cycle (including CRM, pricing, rev rec, legal, forecasting, etc.). You'll use your relationship building skills to build a network of colleagues and customer facing personnel to support your assigned accounts such as Account Executives, Product Management, Support, Deals Desk, Implementation Services, Partners, etc.


Our Team:
The Platform & Technologies CEE team is committed to supporting each other to ensure success, both individually and as a team. We have a pay it forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other’s questions, and bringing entrepreneurial spirit to the mission of driving customer success. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.


Experience / Role Requirements:
You have technical Cloud Architecture experience and can guide customers from technical hands on level to architecture, to strategy as full stack experts. You have experience with cloud solutions, preferably Cloud Platform, HANA Databases (Cloud), Analytics Cloud Solutions. You can understand, explain and draft Cloud Architectures.
You will excel in this role if:

  • You have excellent communication (oral and written), presentation, program management, and organizational skills.
  • Willingness to travel (up to 30% travel) and ability to adapt for unique business and cultural practices of each region/country.
  • You have at least 5 years of experience working in the IT Industry. Your background could be Software Engineering, Development Management, Project/Product Management, Pre-sales, Customer Engagement, Customer Success, Preferred Care, Consulting, etc.
  • Understanding of one or more P&T Solutions:
  • Professional knowledge in P&T On Premise Portfolio, e.g. HANA Databases, Data Warehouse, etc. and/or
  • Professional knowledge in P&T Cloud Solution portfolio: Cloud Platform, Coud Databases, Data Warehouse Cloud, Analytics Cloud Solutions and/or
  • Professional knowledge of similar type of Hyperscaler PaaS Solutions (e.g. MS Azure, Amazon Web Services, Google Cloud, etc.


Language Requirements: Fluent local Bahasa Indonesian & English Speaking is a must

WHAT YOU GET FROM US

Success is what you make it. At , we help you make it your own. A career at can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

'S DIVERSITY COMMITMENT
To harness the power of innovation, invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.


Cara Melamar :

Jika Anda tertarik dan sesuai dengan kualifikasi Lowongan Kerja ini, silahkan kirimkan lamaran dan CV terbaru Anda melalui laman berikut :



Keterangan :

  • Hanya peserta yang sesuai kualifikasi yang akan dihubungi lebih lanjut.
  • Setiap proses rekrutmen tidak ditarik biaya apapun.

Jika lowongan tersebut belum sesuai dengan bakat dan pendidikan yang Anda miliki, sebaiknya Anda mencari lowongan yang berhubungan di bawah ini.


Related Jobs

Back Office

: 12 Mei 2021 : SMART Agribusiness and Food : Jakarta

A. Process Purchase Order and Sales Contract. B. Process Downpayment and Final Payment, including follow-up supporting documents with vendor: e.g. Faktur Pajak.

Group Controller Administration Assistant

: 12 Mei 2021 : SMART Agribusiness and Food : Jakarta

Onboarding/offboarding for new staff and maintenance of the relevant materials, including co-ordination with HR and IT for access, seating, IT equipment, etc.

Senior QA Engineer - Payments

: 12 Mei 2021 : GO-JEK : Jakarta

With knowledge of the general mobile landscape, current user preferences and trends, and emerging technologies in the mobile engineering field, you'll drive end…

Team Leader For MSME Empowerment Activity

: 12 Mei 2021 : DevTech Systems, Inc. : Jakarta

DevTech four practice areas are Economic and Data Sciences; Monitoring and Evaluation, Research and Learning (MERL); Education, Gender, and Youth Development …

Legal And Regulatory Specialist - Logistics

: 12 Mei 2021 : DevTech Systems, Inc. : Jakarta

A minimum of 7 years of experience working on regulatory reform. DevTech four practice areas are Economic and Data Sciences; Monitoring and Evaluation, Research…

Tag Clouds

#Staff K #Ketapang #Operator Wanita #Produksi Bandung Jawa Barat #Pt Bank #Kepala Gudang #Digital Marketing Surabaya #Customer Service Pt Kr #Driver Batu #Pendidikan Bogor